INFORMATION SECURITY POLICY

1. Purpose of collecting personal information

The purpose of collecting customer information is related to issues such as:
- Customer support: purchase, payment, delivery.
- Provide product information, services and support as requested by customers.
- Send notifications about our latest programs and products.
- Resolve problems that arise during purchases.

2. Scope of information collection

We collect personal information of customers when placing orders on the website: nuenmoto.com if any as follows:

Full name:
Email address:
Phone number:
Address:

3. Information storage time

NUEN MOTO Co., Ltd. will store personal information provided by customers on our internal systems during the process of providing Services/Goods to customers or when customers request to cancel the information provided.

4. The people or organizations that may have access to that information

- For shipping parties, will provide information to serve the delivery of goods such as Name, Address and Phone Number.
- For company employees, there will be specialized departments to serve customer care during product use.
- Programs that are affiliated, co-implemented, or outsourced for the purposes stated in Section 1 and always apply personal information security requirements.
- Legal Requirements: We may disclose personal information if required to do so by law and such disclosure is reasonably necessary to comply with legal processes.
- Business transfer (if any): in the event of a merger or consolidation in whole or in part with another company, the buyer will have access to the information we store and maintain, including personal information.

5. Address of the information collection and management unit

- Company name: NUEN MOTO CO., LTD
- Established and operating under Business Registration Certificate No.: 0317847638 issued by the Department of Planning and Investment of Ho Chi Minh City on May 23, 2023.
- Head office: No. 11, Street No. 10, An Loi Dong Ward, Thu Duc City, Ho Chi Minh City

6. Methods and tools for users to access and edit data:

If you have any requests regarding access and correction of personal information provided, you can:

- Call directly to phone number: +84 766 204 468

- Email: ride@nuenmoto.com